Blue Frontier StudioContact usBusiness hours, South African time
Oracle in production but no full-time DBA to watch it?
We run a daily check, send a monthly report, test a restore twice a year, and answer small requests within one business day.
What the plan covers
Included every month
- A daily check of backups, tablespace usage, failed jobs and alert-log errors, which alerts us
- A monthly health report, every finding ranked with its fix
- A restore test twice a year, timed and compared
- Up to 4 small requests a month (users and roles, space, a failed job, one slow query), answered with the exact steps for your team
- The steps for a small request within 3 business days
Not included
- 24/7 or emergency cover
- Patching and version upgrades: we report the patch level, your team applies
- RAC, Exadata and E-Business Suite administration
- Licence negotiation with Oracle
Hours and response times
We take on a limited number of databases.
Every request
An answer within one business day
What we found, the plan and a date.
Business days are weekdays in South Africa, public holidays excluded.
Bigger work
A quote first
Anything beyond a small request is quoted before we start.
Every day
The daily check runs at weekends too
It runs every day, weekends included.
Its alerts are read on the next business day.
Launch discount: 25% offIn return for an anonymous case study.
Before you ask
What access do you need?A read-only database account and a way in, usually a VPN.
We never change your production database: your team applies every change.
We never change your production database: your team applies every change.
What happens outside business hours?Nothing until the next business day.
If you need someone on call at night or at weekends, this plan is not the right fit.
If you need someone on call at night or at weekends, this plan is not the right fit.
Want to start smaller?A health check is a good first step: it shows where your database stands before you decide on monthly support.
What if we need more than 4 small requests?Extra requests are quoted before we do them.
Talk to us about your database
Send a short message through the contact form.
We reply within one business day to set up a call.